Shipping Policy

Luggage Online processes orders as quickly as possible. Orders may take 1-3 business days to process.

Please note: If you order multiple items within one order, please keep in mind that some items may be nested and shipped in a single box. 

 

Shipping to AK, HI, PR, PO Boxes and Canada

Luggage online offers shipping to Alaska, Hawaii, Puerto Rico & Canada. There will be additional charges to these destinations calculated at checkout. Please note: The customer is responsible for any additional taxes or fees once the item arrives at the destination. 

International Orders

We are happy to offer international shipping by using our International shipping button at checkout. Rates will be calculated at checkout. Please note certain brands are excluded from our international shipping option. 

Excluded Brands: Pacsafe, Tumi, Samsonite 

Estimating Shipping Time

Luggage Online ships via UPS Ground and USPS, delivery times will vary based on your relative proximity to our East Coast main warehouse. Most in-stock items will leave our warehouse within one (1) to two (2) business days (Monday-Friday). Certain items will ship from other warehouses in different parts of the country and delivery time will vary. 

UPS Ground - 3 to 8 business days*

*Business days include Monday – Friday, excluding holidays.

**If you need to receive your item faster please contact us by calling 1(844)999-7678 or e-mail customerservice@luggageonline.com during regular business hours for pricing and shipping availability. 

Luggage Online is committed to keeping all of our products in stock, at all times. If we do not have your products in stock at the time you place your order, we will have the manufacturer ship the products directly from their warehouse to your doorstep. There may be a 3-5 business day delay on these orders. If you are concerned with this delay, please contact us by calling 1(844)999-7678 or e-mail customerservice@luggageonline.com during regular business hours. 

Premium Brand Shipping Upgrade

Luggage online is now offering complimentary express shipping upgrade to UPS next day air saver on all Tumi, Briggs & Riley, Rimowa orders*.  

Exclusions apply: 

• *Shipping upgrade only valid on orders within the Continental US. 
• PO Box address not accepted. 

For any questions or concerns please contact us at 1-844-999-7678 or e-mail customerservice@luggageonline.com. 

Express Shipping Option Timeline

All express shipping orders (Next day air, 2nd day air) must be purchased before 12 pm for same day shipping. 

• If a next day air order is placed after 12 the order will  be shipped out the next day and received the day after. 
• All orders are subject to fraud check and processing; once approved your item will be shipped. 
• Amazon payments and Paypal have quicker processing times and will not delay shipment. 
• If express shipping is chosen over a weekend the item will ship out the next business day.